Privacy Policy

We may collect personal information including, but not limited to:

• Identity: Full name, Date of Birth.
• Contact Details: Email address, Phone number (including mobile number for SMS or WhatsApp communication).
• Location: Country of residence and citizenship status.
• Aviation Background: Training interests, program inquiries, and current flight hours.
• Administrative: Application/enrollment details, scheduling, and consultation information.
• Interactions: Communication history and any other information voluntarily provided via forms, calls, messages, or direct communication.

For individuals located in the European Union or European Economic Area, we process personal data based on one or more of the following lawful grounds:

• Consent – when you voluntarily submit forms or opt in to receive communications.
• Contractual necessity – to provide requested services or training programs.
• Legitimate interests – to respond to inquiries, manage student relationships, and improve our services.
• Legal obligations – to comply with aviation, educational, or governmental regulations.

Personal information is used strictly for legitimate business and educational purposes, which include:

• Responding to inquiries and consultation requests promptly.
• Providing detailed information about pilot training programs, theory courses, ATPL exams, and scheduling.
• Sending application forms, enrollment instructions, and relevant payment links.
• Managing student onboarding, ongoing support, and customer service.
• Communicating crucial operational, service-related, or administrative information.

By providing your phone number and giving explicit consent, you agree to receive SMS or WhatsApp messages from Flying Academy related specifically to your inquiry, application, training, or student services.

Opt-Out of SMS & WhatsApp Marketing

You may opt out of receiving promotional SMS or WhatsApp messages from us at any time by replying "STOP", using the unsubscribe option provided, or contacting us directly. Opting out will not affect essential service-related communications.

For users in the United States, SMS communications are handled in strict compliance with applicable laws, including the TCPA and standard carrier requirements.

We may share personal information only with trusted third-party service providers that assist us in operating our core services, such as:

• CRM and student management systems.
• Secure communication and messaging platforms.
• IT infrastructure and cloud hosting providers.
• Regulatory or governmental authorities (FAA/EASA) where required by law.

As a global aviation academy, personal data may be processed or stored outside your country of residence, including within the EU or the United States. Where required, appropriate safeguards and data processing agreements are applied to ensure compliance with applicable international data protection laws.

We implement robust, reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. While we strive to protect all personal information using modern encryption and secure servers, no electronic transmission or storage method can be guaranteed to be 100% secure.

Our websites may use cookies or similar technologies to enhance user experience, analyze website usage, and support internal analytics. Users can easily manage or disable cookies through their local browser settings; however, disabling them may affect certain website functionalities (such as portal logins).

Our services may be used by individuals starting from the age of 16. For users under the age of 18, personal data is processed strictly in connection with flight training or educational services and, where required by law, with the documented knowledge or consent of a parent or legal guardian.

If you are located in the EU/EEA, you have specific rights regarding your data:

• Access: Request copies of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your data under certain conditions.
• Restriction: Restrict or object to how we process your data.
• Portability: Request the transfer of your data to another organization.
• Withdrawal: Withdraw consent at any time.

Requests to exercise these rights can be submitted via our official website contact channels or directly to our data protection team.

This Privacy Policy is publicly available on our website, linked near consent language on web forms, and included in the website footer. We may update this Privacy Policy from time to time to reflect regulatory changes or operational shifts. Any changes will be published on this page with immediate effect.